Updated On May 15, 2024

By SaraNextGen

Developing a Restaurant Waitlist App: 6 Best Ways to Streamline Table Management

A restaurant can lose customers before the host even meets them. There are numerous cracks that potential customers can fall through. Say you’re offering a direct number for reservations, but po...

• A restaurant can lose customers before the host even meets them. There are numerous cracks that potential customers can fall through. Say you’re offering a direct number for reservations, but potential customers don’t like making phone calls. Or they call and get a busy signal. Or they arrive but see there’s a line of people waiting to be seated. And while the manager is busy answering the phone, people in the line start arguing about who got there first.

• To have an easier, more convenient experience, these customers may download someone else’s restaurant waitlist app to make a reservation or add their names to a waitlist. If you offer the same mobile application, your guests will be less likely to walk away. With a reservation and waitlist management app, your customers don’t need to call and your staff can spend less time answering the phone and spelling names.