Intercontinental business manufacturing (IBM) was doing a roaring business. Demand of the products was high and supply of raw-material was abundant. IBM was manufacturing 3 different products. Some customers bought 2 types of products and some bought only one. The 3 products were ‘quickie-quick’, ‘run-of-the-mill’ and ‘maxi-max’. customers were not complaining loudly Rohan, the product manager, was confused. Demand for ‘quickie-quick’ was increasing. Raw material suppliers wanted to supply lower quality at cheaper price. It was profitable for the company to increase production. Quality department was not happy with the product. Rohan meet Raj, the CEO, who as, always wanted higher profits. He said that IBM will setup a committee for improving the quality.     Some of the managers in production department were discussing the problems faced in shipping products in time. They complained that they had to undertake responsibility of creating financial and marketing plans in addition to responsibility of production planning. At the same time, finance and marketing managers were to be involved in preparing plans. It was expected that his will reduce customer complaints. It was rumoured that these changes were initiated by the managers educated in the US. Which of the following is the best possible course of action available to the affected manager? (a) create a union to safeguard their rights (b) file a law suit against the company (c) create a forum for discussion and resolution of issues (d) register a complaint with the human rights body

Question ID - 53366 | SaraNextGen Top Answer

Intercontinental business manufacturing (IBM) was doing a roaring business. Demand of the products was high and supply of raw-material was abundant. IBM was manufacturing 3 different products. Some customers bought 2 types of products and some bought only one. The 3 products were ‘quickie-quick’, ‘run-of-the-mill’ and ‘maxi-max’. customers were not complaining loudly Rohan, the product manager, was confused. Demand for ‘quickie-quick’ was increasing. Raw material suppliers wanted to supply lower quality at cheaper price. It was profitable for the company to increase production. Quality department was not happy with the product. Rohan meet Raj, the CEO, who as, always wanted higher profits. He said that IBM will setup a committee for improving the quality.     Some of the managers in production department were discussing the problems faced in shipping products in time. They complained that they had to undertake responsibility of creating financial and marketing plans in addition to responsibility of production planning. At the same time, finance and marketing managers were to be involved in preparing plans. It was expected that his will reduce customer complaints. It was rumoured that these changes were initiated by the managers educated in the US. Which of the following is the best possible course of action available to the affected manager? (a) create a union to safeguard their rights (b) file a law suit against the company (c) create a forum for discussion and resolution of issues (d) register a complaint with the human rights body